Sterling Bank of Asia
G/F SSS-Makati Building, Ayala Avenue
corner V.A. Rufino St., Makati City
Tel. No. 817-6168
Ayala Branch Masangkay Branch Ongpin Branch San Fernando Branch Greenhills Branch Valenzuela Branch
 

Contact Us

Phone

Corporate Headquarters Trunkline: 817-6168
(connecting all departments)

8:30 am - 5:30 pm, Monday through Friday
For questions on your account, please contact
your branch of account during banking hours
(9:00 am to 3:00 pm, Monday through Friday)

ATM Center: 817-6168
7:00 am - 12:00 mn, Monday through Friday
9:30 am - 6:30 pm, Saturday and Sunday
Or contact your branch of account during banking hours.

E-mail

For customer concerns and inquiries,
e-mail customer.service@sterlingbankasia.com. This e-mail address is not secure, so please do not include any confidential information in your messages sent to this address.

For human resources and employment application inquiries,
e-mail careers@sterlingbankasia.com. This e-mail address is not secure, so please do not include any confidential information in your messages sent to this address.

For ATM-related concerns and inquiries,
e-mail atm.inquiries@sterlingbankasia.com. This e-mail address is not secure, so please do not include any confidential information in your messages sent to this address.

Fraudulent E-mail Concerns:
Sterling Bank of Asia does not request personal information via e-mail or pop-up windows. If you receive a suspicious e-mail claiming to be from Sterling Bank of Asia, or if you have inadvertently given out your personal information,
please contact your branch of account.

Postal Mail

Sterling Bank of Asia, A Savings Bank
4/F JTKC Centre, 2155 Pasong Tamo,
Makati City 1250 Philippines

Please click on the "Branches" link
for a branch address.